Not so long ago, it was thought that online learning was a strictly rational process in which emotions did not have a big role. This belief was formed together with a certain definition of intelligence derived from the “famous” IQ tests – yet designed to detect learning difficulties in children. We now know that emotions play such an important role in cognition that they can serve as a lever or, on the contrary, become a brake. Whether you are a teacher or a learner, here are some things to keep in mind!
A vital protection system
An emotion can be defined as an “organism’s reaction to an external event, which has physiological, cognitive and behavioral aspects” (Jacques Lacoste’s Les 30 notions de la psychology). Our emotions have long been considered unimportant, if not shameful or cumbersome. We now know that they play a vital role in our individual equilibrium and in our social relations. Thus, if it has already been good to silence or hide them, the tendency now is to listen to them, tame them, express them, and to learn how to manage them better.
It is normal that, to a certain extent, our emotions fluctuate because that is how they fulfill their role, that of a hyper-sophisticated protection system. This system helped us ensure the survival of our species by helping us identify in our environment the elements that can affect us, favorably or not, and then guiding us on how to react to preserve our integrity, or our well-being. Our emotions play this role now as well, even if our environment is different. As an extra note, the term “emotion” comes from the Latin “remover” which means “to put in motion”.
Learning is destabilizing!
Learning involves questioning what we think we know, opening oneself to new ideas and more complexity, and making efforts without necessarily knowing the outcome. In short, it is a destabilizing step which, although it contains a lot of positive emotions, can not keep us away from feeling any negative emotion. It is important to remind the learners of this fact, to encourage them to express themselves on what destabilizes them in their learning process and to give them the necessary resources to help.
A phenomenon that involves a great deal of subjectivity and impalpability, the emotions experienced in a group vary from one learner to another. This difference can be explained by several factors specific to a group of individuals: ethnic origin, culture, gender, sense of belonging to the educational institution, and so on. Studies have confirmed, for example, that exam anxiety is higher among students in some parts of the world than in others.
Despite the influence that these factors may have, it is the individual differences that carry the most weight: our physiology and our genetics, our experience, our personal values, and so on. To these intrinsic peculiarities, one must add elements such as self-confidence, self-interest for a particular subject, and the fact that the emotional state of each person evolves distinctly over time.
Accelerator or brake on the learning process
Emotions can affect the learner at different stages of the learning process. As it has been demonstrated, they can have a positive or negative impact on one’s attention, motivation, learning strategies and ability to self-regulate learning.
Accelerator or brake on the learning process
Emotions can affect the learner at different stages of the learning process. As it has been demonstrated, they can have a positive or negative impact on one’s attention, motivation, learning strategies and ability to self-regulate learning.
Some of the negative emotions that may hinder the learning process at any time include:
anxiety
fear of failure
embarrassment
the inability to understand an exercise
discouragement
boredom
On the side of the positive emotions that have a beneficial effect on this process, we find mainly:
the pleasure of learning in general
the pleasure of learning on a particular topic
enthusiasm for the learning materials
the hope of succeeding
pride due to achievements
Positive emotion not so beneficial and negative emotion not so bad
A clarification needs to be made: it is not because an emotion is positive, in the broad sense, that will necessarily make it beneficial to the learning process. To be useful, it must be related to learning or a specific task; otherwise, it can impair attention and affect performance.
In parallel – even if it is not a question of encouraging the rise of negative emotions in the learner – just because an emotion is negative does not represent in all circumstances a brake for the learner. Anxiety, embarrassment or anger can motivate the learners to redouble their efforts, provided that the learners want to succeed and believe in their chances to thrive. Of course, the intensity and frequency of the negative emotion felt will also have an impact – if it is too strong or recurrent, the learner risks being overwhelmed by the feeling of helplessness.
Empathic teaching
Unlike emotional contagion, empathy is a conscious phenomenon of being able to feel someone else’s emotional states, of “putting oneself in one’s shoes”. This skill, which begins with listening to one’s own emotions or “self-awareness,” is an integral part of the concept of “emotional intelligence.” Essential to decipher other’s feelings, this quality which implies being open and respectful towards others is one of the keys to effective communication.
Since every teacher has already been a learner, everyone can do this empathic exercise to remember the emotions that have marked their education, the situations that caused them and the teachers’ attitudes that have had a significant impact on them.
Take advantage of the learning environment
Because it is conducive to stimulating exchanges and surpassing oneself, a learning environment is generally a great place to develop emotional “skills”. This is true for the youngest learners, but also for adults … since we never stop evolving in terms of emotions. This context can, therefore, enable everyone to improve their social skills as well as their ability to collaborate, to express their point of view, to take initiatives, to listen to others, etc.
In turn, the learner must be willing to develop these skills. Nevertheless, some teaching approaches or activities can also stimulate this dimension, in addition to conveying the learning materials.
The two great allies of the learner
Self-confidence and attributing value to the tasks one performs are two things that the learner benefits from cultivating. In fact, they are essential for the manifestation of all the positive emotions associated with learning and for preventing or reducing the rise of negative emotions. Since the adults are responsible for managing their emotions, it is more fitting for them to take the time to stop and evaluate their condition with regard to these two factors. If it seems desirable to make changes, it is up to them to see what actions they can take or what help they can ask for.
The teacher may also have an influence on these two learner allies, including through emphasizing the learner’s strengths rather than his shortcomings, by stimulating his interest in the course-related tasks and by introducing to its teaching a culture where mistakes are seen as opportunities to learn rather than failures. To maintain the interest of the adult learner, it is also necessary to clearly explain the concrete applications and benefits that can be derived from the learned knowledge.
The advantages of online training
Some e-learning tools are of great interest in creating an environment conducive to the development of positive emotions and fostering constructive interpersonal exchanges at each stage of the learning process. They can be used to take the learners’ pulse on the encountered difficulties, to discuss on a regular basis the most destabilizing challenges they face, or to invite them to propose topics for discussion and to launch themselves in meaningful exchanges.
Virtual reality to stimulate empathy
A word about virtual reality, this hyper-sophisticated solution that is more and more integrated into the training where the immersion can really serve the learning. Since virtual reality gives the impression of experiencing a real situation in an environment that exists for real, it is the tool that can generate in the learners the emotions they would face if they learned “on the field”. The advantage is that they can experiment for as long as necessary without putting themselves in danger or endangering others.
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